Aggregator Apps Bring Order To Mobile Ordering

Bill Mount

Share Tweet Share Share Share Email Seems like we’re always contrite about lack of movement in our app rankings. That’s because action is exciting to write about. Rest assured, neither the consumers who love them nor the companies behind them mind it when PYMNTS’ Provider Ranking of Aggregators achieves a […]

Seems like we’re always contrite about lack of movement in our app rankings. That’s because action is exciting to write about. Rest assured, neither the consumers who love them nor the companies behind them mind it when PYMNTS’ Provider Ranking of Aggregators achieves a kind of steady-state placidity. We find the latest update in exactly this serene position.

Which is not to say, “no changes at all.” There is one, actually. As is often the case, you must read to the very end to find out what it is — and maybe get some context as to what happened.

The Top Five

Say it together now: DoorDash continues to dominate at No. 1. Who wouldn’t when their C-store delivery hustle grew almost 350 percent inside a year? DoorDash pulled it off.

Following in succession are the same power players we found lodged at the top of the charts during the last check-in.

The new Provider Ranking of Aggregators still has Uber Eats at No. 2 after its intoxicating purchase of Drizly, with dependable Deliveroo at No. 3 on talk of an IPO, Instacart at No. 4, and good old Grubhub holding down the No. 5 chart position for another month.

The Top 10

U.K.-based online food ordering and delivery service Just Eat shows British steel by standing firm at No. 6, while India’s Zomato platform keeps chugging along at No. 7. We see no less determination from the Glovo app, still holding at No. 8, while on its heels is U.S.-based Postmates at No. 9, as new owner Uber tinkers with its latest acquisition.

You were promised one change, and you shall have it.

Reentering the top 10 at No. 10 after a brief absence is Canada’s SkipTheDishes app, proving that there is such a thing as “Canadian cuisine” after all. Take that, “30 Rock” episode 16. Such is the “context” we mentioned, proving once again that Provider Rankings keeps its promises.

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NEW PYMNTS DATA: HEALTHCARE PAYMENT EXPERIENCE REPORT – JANUARY 2021 

About: The Healthcare Payment Experience Report, a PYMNTS and Rectangle Health collaboration, is based on a census-balanced survey of more than 2,000 consumers’ healthcare payments experiences and the challenges they face. The report reveals key insights into how offering flexible payment options and digital-first experiences can help medical providers keep their patients from seeking healthcare services elsewhere.

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